Refund Policy

1. Returns & Refunds
At The Beauty Pure, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, we offer a return and refund policy under the following conditions:

• • Items must be returned within 30 days of the purchase date.

• • Products must be unused, unopened, and in their original packaging.

• • Refunds will only be processed once the returned item is received and inspected.

2. Non-Returnable Items
Certain products are non-returnable for hygiene and safety reasons, including:

• • Opened or used beauty products.

• • Items marked as final sale.

• • Gift cards.

3. Refund Process

To initiate a return, please follow these steps:

1. 1. Contact our customer service team at [[email protected]] with your order number and reason for return.

1. 1. We will provide you with a return authorization and shipping details.

1. 1. Once we receive your returned item, we will inspect it and notify you of the refund approval status.

1. 1. Approved refunds will be processed to your original payment method within 5-10 business days.

4. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or a full refund.

5. Shipping Costs

• • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).

• • Shipping costs are non-refundable.

For any further inquiries, please contact our support team at [[email protected]]. We are happy to assist you!

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